Excellent Service Through the Years

Posted on: November 6th, 2009

I just want to comment on the excellent customer service we received from a California representative. In March of 2006 we were finishing up a remodel where we doubled square feet in our home to 2278. We used Empire for our all our laminate flooring, carpet, and window treatments. Although Empire was just getting settled in the Bay Area, we had nothing but excellent service and follow up from Empire. Since our install we had to contact Empire for a shade that broke and another time for the baseboard of one section of laminate not staying nailed down. No problem. Empire arranged both times for someone to come right out and remedy the situation – no questions ask. Our sales rep has always provided his cell phone number to us as well, which is usually unheard of in this industry. Thank you so much for a wonderful product and such excellent customer service!
- Gina H., from CA

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    Empire Today® has been a leading provider of installed home furnishings and home improvements for Over 50 Years.

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    For Over 50 Years, Empire Today®, commonly known as Empire Carpet, has been providing quality, name-brand products at great prices to customers across the United States. Empire® provides services to residential and business customers with a wide selection of products suitable for homes, small businesses, organizations and commercial applications.

    Our line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Ceramic, Vinyl Flooring and Window Treatments. The company provides, shop-at-home convenience or on-site consultation, next day professional installation on many products, quality products at great prices, and world-class service to more than 35 major metropolitan areas in the United States. With over one million satisfied customers, Empire Today is dedicated to customer satisfaction.